Magento 2 support for a clothing supplier of prestigious school’s

Billings and Edmonds is a historic company in the school uniform industry, with 7 retail locations in south England that sell and supply uniforms to the top schools and colleges in the country, including the likes of Eton College, Harrow School and more.

Supporting their Magento 2 store

As Magento 2 (Adobe Commerce) experts, isev supports, manages and maintains their online store and seamlessly links back to their retail locations. This is a large complex store that syncs stock levels and has member areas for schools.

When moving from their previous supplier to isev, we ensured their site was updated with the latest available security patches, removed unused plugins and implemented a robust update schedule.

Stock management across the website and 7 retail shops

A crucial aspect of our involvement is integrating the website with Billings and Edmonds’ stock systems. This was essential as they operate both an online store and 7 retail stores, requiring their stock management system to be synchronised across all these. We assist in maintaining the website, ensuring that stock levels are consistent across all platforms.

Customer groups enhancing the shopping experience

One of the exciting aspects of Billings and Edmonds’ website is their customer-specific areas of the site, which will only show the clothing that is relevant to that person.

The members’ area of the website allows customers and users to register and select the specific schools and colleges in which they need to shop. By doing so, they will only be shown tailored and relevant items, helping to enhance their shopping experience for their users and the prime choice when choosing where to buy from.

Hosting flexibility for seasonal changes

In addition to taking over their website support, we took over the hosting for their Magento website. Our team now manages and maintains various account components to ensure a seamless user experience.

Our team of hosting experts plays a vital role in managing seasonal traffic. As a school-based website, Billings and Edmonds experiences peaks in traffic during certain times of the year, such as the beginning of the school year. Our experts plan and make necessary adjustments to ensure the website can handle the increased traffic without hiccups.

Proactive support

We provide suggestions and ideas on improving the website, both for Billings and Edmonds at a company level and for their website customers. This has been done through marketing promotional campaigns and offers to design enhancements to increase conversion.

We believe in building relationships. Yes, we still do face-to-face visits 🙂